Privacy and Data Protection Policy

PERSONAL DATA

Arianespace’s Privacy Policy addresses our policy with regard to the use and release of any information collected that may be used to identify an individual or any information strictly necessary to provide a requested service (the “Personal Information”) from the user when using the site arianespace.com (the “Site”).

In accordance with the EU n°2016/679 General Data Regulation Protection of April 27^th 2016 (“GDPR”), all information collected via this Site are recorded by Arianespace, acting as “data controller” and responsible for the processing of this Personal Information. Each Personal Information gathering is carried for the purpose of getting into contact with the user and managing their request.

All Personal Information collected in that purpose shall be considered and treat as confidential. Such Personal Information will be retained on file for no more than the duration needed for the purpose of the services offered by Arianespace. Arianespace will not transfer the Personal Information to any third party.

Processing purposes

Each data gathering is carried out to specific ends, which are clearly stated on the page of the Site where the data is collected. In view of this, it is reminded that with regard to entering into relations with Arianespace and subscription to alerts, the purposes of gathering and processing are (i) getting into contact with you, and (ii) managing your request. The legal basis for this processing is the execution of a contract (article 6.1.b of the General Data Regulation Protection).

Arianespace reserves the ability to create additional and/or complementary collection methods. Within this in mind, Arianespace will specify, in accordance with regulations, the exact purposes of the processing involved on the data collection page.

There are no automated decision making processes at Arianespace based on your personal data.

Recipients of processing

The data recipients (the “Recipients”) are of several categories:

• Arianespace teams, and
• Subcontractors for the execution of the processing in question.

These categories of Recipients are completed, where relevant, by specific categories to each process and clearly stated in the notes that appear on the data collection page.

The transmissions of personal data with the Recipients (whatever their legal status, subcontractor, processing manager or just recipient) are carried out in a secure manner, and in application of an agreement between Arianespace and each Recipient. Arianespace undertakes to ensure that each Recipient know the directive principles of personal data protection and submit to them in application of the law and/or of a particular contract.

Conservation of data

Arianespace takes care to store the personal data inside the European Union with hosts that are subject to European regulations relative to the protection of personal data. Your personal data is also conserved by Arianespace, in a secure manner and pursuant to regulations.

The periods for conservation observed by Arianespace respect the applicable regulations at this time, notably for data relative to the entry into relations with Arianespace and subscription to alerts.

Arianespace reserves the ability to create additional and/or complementary collection methods. In view of this, Arianespace will specify, pursuant to regulations, the periods of conservation specific to the processing involved on the data collection page.

Rights of the users

The user whose Personal Information has been collected and processed may exercise their rights of access, rectification and/or deletion of their data by contacting the Data Protection Officer of Arianespace at the following address: data-protection@arianespace.com

COOKIES

This Privacy Policy also applies to cookies and other technological systems present on the digital services edited by Arianespace and accessible by a user via their computer, tablet smartphone or other mobile device, particularly internet services.

The user is informed that, when browsing on the Site, a cookie may be installed in their browser application. A cookie is a text file that does not enable identification of user but that are stored in their computer system via an internet browser and that serves to record information relative to user’s browsing of the Site.

Cookies are secured, they can only store information that is made available by the browser, information that the user has entered into their browser beforehand or that is included in the page requests.

Types of cookies:

Two different types of cookie exist for which the use and the content differ (temporary or persistent):

• Temporary cookies contain information that is used during your browsing session. These cookies are automatically deleted when you close your browser. Nothing is kept on your computer once your browsing session is finished.
• Persistent cookies serve to store information that is used between sessions. This data enables the Site to recognize that you are a recurring visitor, and in consequence to adapt. Persistent cookies have an ongoing value that is defined by the Site, and may vary from a few minutes to several years.

Collection of cookies:

In order to enable optimal browsing on the Site as well as better performance of the different interfaces and application, Arianespace may proceed with the implantation of cookies.

Arianespace reserves the right to collect this IP address. The collection of this IP address will be carried out anonymously; it will be kept for the same duration as the cookies and is intended solely for the proper administration of the services offered on the Site.

Cookies Used

User session cookies record information that you have duly completed with the help of our forms when registering for one of Arianespace’s services. They enable recognition as soon as you connect to one of our services, to access your personal space and personal data such as your name, address, brand and type of Arianespace equipment used, and to view the content for which you have rights.

Cookies for measuring traffic establish statistics on the number of visits and the uses of our services. Statistics on traffic, content and pages displayed, and of advertising in our spaces can then be gathered. Theses statistics allow us to improve the interest of our services.

Cookies for sharing via social networks

Cookies files likely to be placed on your device by social media websites enabling the sharing of our services content. These social media websites are materialized on our services by buttons that allow these social networks to identify you during your browsing session or to share content of our services that you wish to share.

We do not control these cookies nor the data collected by the social networks that operate on their own behalf. For further information on these applications and their end uses, we suggest that you consult the privacy policies of each of these social media websites.

Disabling and deletion of cookies:

These cookies are intended to be conserved for variable periods and may be read and used by Arianespace at a subsequent visit to the Site.

All web browsers allow you to restrict the behavior of cookies or to disable them in the settings or options of the browser. The steps to follow are different for each browser, you will find instruction in the “Help” menu of your respective browser. You can also consult the cookies present on your device, and delete them one-by-one or all at once.

CHANGES TO PRIVACY AND DATA PROTECTION POLICY

Arianespace reserves the right, at its sole discretion, to update, change, modify, add or remove any part of these Privacy Policy, in whole or in part, at any time without informing internet user thereof in advance. Any substantial change on this Privacy Policy will be available via a notice on the Site. The user agree to review this Privacy Policy periodically in order to be aware of any changes. The users continued use of the Site after any changes to this Privacy Policy are posted will be considered acceptance of those changes.

OTHER SITES

This Site may contain links to other third party internet websites provided solely for convenience and which may have separate privacy policies independent of this Site. Arianespace has no responsibility or liability for the user’s usage and browsing of any third party internet websites.

Arianespace is also not responsible for the collection, processing, or disclosure of personal information through other third party internet websites or content contained on such third party internet websites.

CONTACT

If you have questions or issues regarding this Privacy Policy, please contact Arianespace by e-mail at: data-protection@arianespace.com

If you have any complaint, you can also contact the CNIL (www.cnil.fr).